Shipping policy

Shipping Policy

At Bhealth Corporation Ltd, we are committed to providing you with a seamless shopping experience. Below you will find all the relevant information about our shipping policies, including delivery times, costs, and processes.

1. Order Processing

  • All orders are processed within 1-2 business days after payment confirmation.
  • Orders are not shipped or delivered on weekends or public holidays.
  • If we experience a high volume of orders, shipments may be delayed by a few additional days. We will notify you if there are any significant delays.

2. Shipping Costs

  • We offer free shipping on orders over [insert minimum order amount, e.g., £50].
  • For orders below [minimum amount], a flat shipping rate of [insert amount] will apply.
  • International shipping rates vary depending on the destination and will be calculated at checkout.

3. Estimated Delivery Times

  • Domestic Shipping (within [country]):
    • Estimated delivery time: 3-7 business days, depending on your location.
  • International Shipping:
    • Estimated delivery time: 7-21 business days, depending on the destination and local customs regulations.

Please note: Delivery times are approximate and we do not guarantee that orders will arrive within the mentioned timeframe. External factors such as customs delays or weather conditions may affect delivery times.

4. Order Tracking

  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
  • You can track your order through [shipping carrier name] using the tracking number provided.

5. International Shipping

  • We are happy to offer international shipping. Please note that shipments outside [your country] may be subject to customs duties, taxes, and other fees, which are the responsibility of the customer. These fees are not included in the product price or shipping charges.

6. Issues with Delivery

  • If your order arrives damaged or items are missing, please contact us immediately at hi@bhealth.store with your order number and a description of the issue. We will resolve the situation as quickly as possible.
  • If your package has not arrived within the estimated delivery time, please check the shipping status with the tracking number provided. If the issue persists, feel free to contact us.

7. Incorrect Shipping Address

  • It is the responsibility of the customer to ensure that the shipping address provided is correct. We cannot be held responsible for packages shipped to incorrect addresses provided during the purchase process.

8. Contact Us

If you have any questions or concerns about shipping, you can contact us at hi@bhealth.store or call us at [your phone number].